I am regularly asked to summarize my many posts. I thought it would be a good idea to publish on this blog, every Monday, some of the most relevant articles that I have already shared with you on my social networks.
Today I will share some of the most relevant articles about Gamification and in what form you can find it in today’s life. I will also comment on the articles.
It’s no secret that contact center agents can have thankless jobs. They spend their days dealing with other people’s problems, and satisfying customer demands is constantly becoming more difficult. The use of gamification typically involves bringing interactive video game principles into the contact center. Elements such as competition, rewards, and recognition are woven into contact center business processes. Have a read to understand how it would work.
How can gamification be applied to your training course? Have a read to learn how the most common gamification features work to drive learner engagement.
Massive Growth in Gamification of Learning Market by 2019-2026 Major Players Bunchball, NIIT, MPS Interactive, Microsoft, D2L, Top Hat. Gamification of Learning Market is analyzed with industry experts in mind to maximize return on investment by providing clear information needed for informed business decisions.
Read how Talent Litmus is banking on proprietary algorithm grounded in psychology and data sciences to create powerful tools for assessments. Gamification is used as an assessment tool.
A different point of view about how gamification could help or not. Interesting to read several opinions before trying it yourself and making your final idea about this subject.
Interactivity and gamified content are changing media consumption, communication and commerce. Their effects on sport are now beginning to be felt, with broadcasters and rights holders seeking new ways to keep fans engaged.
Gamification and marketing. Have a read how gamified campaigns can help engagement and use game mechanics to be optimized.