Today, I would like to explain more in detail about where it comes from, all markets involved and the transformation the latest web development (also known as web 3) is bringing.read more
Digital Transformation, 5G and E-health
In this episode, we talk about customer centricity in digital transformation, 5G, and e-health.
Mr.Nicolas Babin explains that digital transformation is change management. Digital transformation is about creating value for what customers want. Digital transformation is all about customer experience.read more
The importance of the customer experience
In this episode, Lauren is joined by Nicolas Babin, a strategic advisor and consultant. Nicolas’ background as a serial entrepreneur, executive, and board member has spanned from startups to multinational tech giants, such as Sony. Today, Nicolas gets excited by opportunities to help innovative companies achieve profitable growth and key business goals.
This time, Nicolas and Lauren discuss why companies need to be prioritizing customer experience, how gamification can help your customer retention marketing strategies, and the ways in which marketing focuses have shifted over the years.read more
What is Digital Transformation?
A great podcast where I explain what is digital transformation and what benefits businesses can take away from itread more
The metaverse evolution is coming
Businesses should take note, as the new market could be massive, but will require substantially different approaches and business models.read more
Podcast about business value in the Metaverse
This Friday on the “Between Data & Risk” podcast, I’m going to talk about business value in metaverse and how businesses can benefit from building a metaverse strategy.read more
The top 10 opportunities for technology companies in 2023
As part of a series of reports from EY that look to address how companies can best address risks and capitalize on opportunities in the year ahead, I have just read this publication which guides tech businesses on how they can support growth in the next 12 months.read more
Top 10 Risks in Telecommunications
I have just read a report by EY published on November 30 entitled The Top 10 Risks in Telecommunications. I would like to share with you my thoughts on the report and what it means for the telecommunication sector as a wholeread more
Business value of Google Workspace
Last week, I shared with you my post about the advantages of Google Workspace. This was based on the recently published Workspace Handbook by Google. This week, I would like to comment on the IDC White Paper about the business value of Google Workspace.read more
Google Workspace Hybrid work solutions
In recent years, we’ve seen a shift in business work culture. From being in the office every day to working only from home and now adopting a hybrid work culture, we have experienced glimpses of the future of work. Five years ago, I spoke with my clients and explained that they would need to start working on evolving their ways of operating. Little did I know that Covid would accelerate digital transformation in all its forms. Today, companies that succeed are the ones that have anticipated the need to continuously adapt and found themselves ready for what comes nextread more